Shipping Policy
Fast and Reliable Shipping Options
Thank you for shopping with Onlineledshoes.com! We are committed to delivering your orders as quickly and safely as possible. Please review our shipping policy below for important details regarding shipping times, costs, and conditions.
1. Order Processing Time
- Order Processing Time: All orders are processed within 1-2 business days (Monday through Sunday).
- Order Confirmation: After you place an order, you will receive an order confirmation email. Please review the details for accuracy. If you notice any discrepancies, contact our customer support team as soon as possible.
- Delays: In rare cases, orders may experience slight delays due to high demand, holidays, or other factors. We will notify you if there are any issues with your order.
2. Shipping Methods & Rates
We offer a range of shipping options based on your location and order size. Shipping costs are calculated at checkout and are based on the delivery address and selected shipping method.
Domestic Shipping (Within India
- Standard Shipping: Delivery within 3-4 business days (depending on location).
- Expedited Shipping: Delivery within 2-3 business days.
- Express Shipping: Delivery within 1 business day (for select locations).
3. Shipping Charges
Shipping charges are calculated at checkout based on the following factors:
- Shipping destination
- Selected shipping method (Standard, Expedited, or Express)
- Order size and weight
4. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your order's progress through the shipping carrier’s website.
If you have any questions or concerns about your order’s status, feel free to contact our customer support team at [email protected].
5. Address Accuracy
To ensure your order is delivered without delay, please verify that the shipping address you provide is correct. We are not responsible for lost or delayed packages due to incorrect or incomplete addresses. If you notice an error in your shipping address after placing an order, please contact us immediately at [email protected].
6. Lost or Stolen Packages
Onlineledshoes.com is not responsible for lost, stolen, or damaged packages once they are confirmed as delivered by the shipping carrier. We recommend that you track your shipment and ensure someone is available to receive the package at the delivery address.
If your package is lost or stolen, please reach out to the carrier directly to file a claim. For assistance, you may contact us, and we will do our best to help you resolve the issue.
7. P.O. Boxes and Military Addresses
We are currently not shipping to P.O. boxes or military addresses (APO/FPO/DPO). Please use a valid residential or business address for your order.
8. Shipping to Multiple Addresses
At this time, we are only able to ship to one address per order. If you wish to send items to multiple addresses, please place separate orders for each destination.
9. Order Modifications and Cancellations
Once your order is placed, we begin processing it immediately to ensure timely shipping. If you wish to modify or cancel your order, please contact us within 24 hours of placing the order. After this time, we may not be able to make changes to your order, as it may already be in processing or shipped.
10. International Duties and Taxes
Currently we don't ship international orders and only shipping domestic orders.
11. Shipping Delays
While we strive to ensure timely delivery, there are certain factors that may cause shipping delays, such as:
- Weather conditions
- Natural disasters
- Carrier delays
- High shipping volumes during holidays or special promotions
In these cases, we will do our best to inform you of any delays and help resolve the issue.
12. Contact Us
If you have any questions or concerns about shipping, please feel free to contact us at:
- Email: [email protected]
- Phone: +91- 9485998905
- Support: 24/7 service available
Thank you for shopping at Onlineledshoes.com! We appreciate your business and look forward to serving you.